AVOXI: The VoIP Service Provider that Can Meet Your Telecommunications Needs
January 03, 2013
By Rich Steeves
, TMCnet Managing Editor
For the past 11 years, AVOXI has been serving as a VoIP service provider for companies around the world. They have served businesses on five continents and processed a staggering 500 million calls. It serves contact centers and business process outsourcers as well as hotel and tourism companies, international tour operators and multinational corporations.
AVOXI is a cloud communications provider that specializes on meeting the international calling needs of call centers, hotels, tour operators and global enterprises. Among the VoIP services it offers are: toll free services, call recording, call termination, cloud PBXs, call center solutions, local and toll free numbers worldwide, SIP trunks, IAX trunks, DID/DDI numbers, business telephone systems, VoIP phone systems, Web callback capabilities and conference calling.
One thing that sets AVOXI apart from competitors is the company’s ability to design and implement custom systems in a fast and timely fashion. To achieve this, representatives from AVOXI work directly with customers in order to deliver innovative, high quality, cost-effective solutions that will enhance operational efficiency, improve performance and optimize customer service.
One area where AVOXI excels is in customer support. It offers a self-service portal that allows customers to login and perform any number of functions on their own, without representatives. But if there is a more complex issue, the company offers online chat, letting customers connect with expert tech support specialists. There is also a support line that customers can call, as well as video tutorials, FAQs and more.
To start, AVOXI offers a core solution that is an affordable and reliable jumping off point for a VoIP business phone system. It allows companies to focus on their core businesses and eliminates risks and costs associated with owning and maintaining an on-premises PBX (News - Alert). Companies can then choose to avail themselves of other offerings from AVOXI, including Web Callback, Call Center VoIP Solutions, VoIP Gateways and more. To learn more about AVOXI’s solutions, click here.
Edited by Rich Steeves