MyVoIPProvider.com Discusses the Role of a VoIP Service Provider
January 18, 2013
By Rich Steeves
, TMCnet Managing Editor
Many different verticals can benefit from the right VoIP service provider. Installing VoIP technology can help companies save money and enter into the modern world of telecommunications. Whether you are an institute of higher education or a virtual call center, finding the right VoIP service provider can be key.
Recently MyVoIPProvider.com issued a report that discussed several features that one should look for when choosing the right VoIP service provider. The company mentioned in a statement that the Portage la Prairie School Division in Manitoba, Canada saved more than $130,000 by installing VoIP communications, and recommended looking for four things when choosing a VoIP service provider.
1. Scalable Extensions
Your VoIP call center can benefit from scalable service, leveraging the ability to add or subtract extensions as necessary. This is especially helpful for companies that have wide variations in customer demand based on seasonal sales.
2. Group Paging
This is a service offered by some VoIP providers, and it can be very useful. You can preprogram a set of numbers and dial them with a push of one button.
3. Voicemail to E-mail
This is another handy feature that brings companies into the Unified Communications (News - Alert) space. Linking voicemails and e-mails together helps make members of your team easily accessible, and allows you to stay in contact with workers and clients at all times.
4. IP Paging
It may be helpful to have intercoms in your place of business. You can set up IP paging to keep in contact with workers and disseminate announcements easily.
One VoIP service provider that offers many dynamic features for virtual call centers is AVOXI. For more information on that company’s solutions, click here.
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.
Edited by Ashley Caputo